Kickstarter

Hi there backers, we hope that you have been enjoying your copies of Expeditions: Conquistador thus far.  This update is a relatively brief one, it is to let you know that we sent, via the Kickstarter message service, links and passwords to the following digital rewards this afternoon, please check your inboxes for them:

For our 30 dollar and up backers we sent a link to the digital copy of the Mexico Map.

For everyone in the 50 dollars bracket and beyond you also were sent today links and passwords for the Game Design Document, the character Diary, and the Art Book.

If you are a part of these rewards brackets and do not have these in your Kickstarter inBox, please message us so we can remedy the issue.  

The Making-Of movie is still being edited by the filmmaker and when he is finished with it we will upload it and send it out to the appropriate backer brackets as well.  

If any of you still are interested in a STEAM key, all you have to do is PM us on Kickstarter and request one and we will have one generated for you, it's a gift from us to you, so let us know if you want one. 

Thanks everyone for the continued support especially on the Social media sites and forums, you are our greatest champions and we salute you!  

Id Con Dios!

Just three quick points of interest from today backers:

Gamers Gate:

There have been a few people with trouble redeeming their gamers gate codes, there is apparently one place to redeem it: www.gamersgate.com/digitalcopy

Gamers Gate for Mac:

To download Expeditions: Conquistador for Mac you must also download the Gamers Gate Mac Installer.  

More Steam Keys:

Unless you only recently requested a Steam key in the last 30 minutes or so everyone who requested a steam key thus far should have one in their mail.  If you do not have a steam key and want one, the way to get it is, Kickstarter PM us and request it.  

Again, if any of you have not received your game key (for any of the options), or are experiencing trouble please contact us through the Kickstarter PM system to rectify the situation.

Any other support related issues, or if you want to chat about the game or participate on the forums, that can be done here:  http://logicartists.com/forum/

We hope you are all enjoying your Expedition!

@Logic Artists

Hello again backers!  

GamersGate

For those of you having some trouble redeeming your GamersGate key, it is redeemable if you follow this link: www.gamersgate.com/digitalcopy.

Steam Keys

As of this moment all of you who requested a Steam key should now have one, they were sent to the email you use for kickstarter.  We hope you will enjoy them.  If you have not gotten a Steam key it is most likely because you have not asked for one yet.  No problem!  Just use the Kickstarter PM service to message us that you want one, and we will have a key made for you.  

Week 1 Patch

There will be a patch coming out sometime before the end of the weekend. If any of you are experiencing bugs, tech issues, or just want to discuss the game further, please direct your messages to the forum.  There are also a number of discussions popping up on the community pages at the distributors - you are welcome to share your experiences there with other members of the online community if you should so desire.  

While it is quite effortless to update on Steam - you log in and it will take care of the rest - the DRM-free versions are a bit of an uncharted territory for us, and Unity doesn't make it straight-forward to create patches, so we're not exactly sure how it will go.  If you are running a version from GOG, Desura, or GamersGate, you will need to replace the original game files.  This does not include your save folder, but especially on this first update attempt, we recommend you back up all your save files just to be sure.  After this, remove Expeditions: Conquistador from your hard drive, and then download and install the new version, then if there was any trouble with your save folder, paste the old game files in the new folder created by the new install.

We hope that this has been informative, and that you all have the game.  Please contact us via Kickstarter PM for any other issues with getting your codes to work or if you are still missing one.  

All the best,

@Logic Artists

Hello backers, 

We are swamped here at the office with mails and PMs.  So much so that we have had 3 people covering just the Kickstarter messages all day.  We hope that you understand if we have not gotten back to you, or if we have but your issue is still unresolved, that we are trying.  Either way, if any of you are still stuck after reading the rest of this update: Just write us again, but please read the rest of the update first, some of this stuff is more common than you might think.

DESURA KEYS MISSING!!

If any of you think that you are still missing your Desura key, before Kickstarter PMing us, please log into Desura using your Kickstarter email account. This is the account we had for you, so it's the one we had to use to get your game for you.  When you log in, go to your Library.  The game should be there whether you got an email in your inbox as well.  HOWEVER, if you did not get an email, do let us know because it contained links to your other rewards (for 15 dollar people that is the HD wallpapers link - for 30 and up this also includes the key for the digital soundtrack).  

Linux and Desura

The DRM-free Linux version is finally approved on Desura.  Enjoy!

STEAM KEYS

The second wave of Steam keys is out. If you didn't get in on this mail-out, you will be in on the next one that will come on Monday when we can get the keys to fill the order.  Again, if you want a Steam key, just PM us and we will include you then.

STEAM versions in SPANISH countries

According to bitComposer, distributing Expeditions: Conquistador worldwide on Steam May 30th, 2013 did not include Spanish speaking countries.  We were not at any point informed of this decision, and I would not jump to conclusions as to why they didn't think of putting us up in the only countries where our Spanish regionalization is relevant. This gives us the unique opportunity to promote the other distributors like GOG, GamersGate, and Desura.  We aren't sure if buying a Steam key with GreenMan Gaming will work around that issue, but if any of you or your friends are out there in a Spanish language country and Steam won't let you buy the game, then please point them to these other sites.

Hi again Backers! 

You should all now have the GOG, Desura, or GamersGate key, that you selected on the survey. If any of you have not received any sort of message from us today in your email (the one registered to kickstarter) or in your Kickstarter PM inbox, then contact us right away through the Kickstarter Personal Message system as something has gone wrong. But please do check those two places first.  Also check your SPAM folder because we were SPAM blocked last night, so it could possibly be there also.  And then, if its not there message us.  We will track down your code and send it here over the Kickstarter PM.

Most of you who requested a Steam Key, even many of you who requested one today, have been emailed those as well.  But we ran out of them, because twice as many of you requested steam keys today than the entire time leading up to today.  We will be getting more tomorrow and will send the rest of you the remaining keys.  Again if you want a Steam key, all you have to do is PM us here on Kickstarter and we will send you one.  

MAC USERS:

We put one too many folders in the Mac extensions for where you must drop the .key files for your Kickstarter exclusive content. The following are the correct paths:

DRM free:  

 Expeditions Conquistador.app/Contents/

Steam version:

Users/$home/Library/Application Support/Steam/SteamApps/common/Expeditions Conquistador/Expeditions Conquistador.app/Contents/

DESURA LINUX UPDATE:

As of writing this, the Desura Linux version is still sitting quietly and waiting for approval.  I have no answer as to when that will occur, because no one over there has given us an answer.  Again, sending you GOG keys in the interim makes no sense since GOG does not sell Linux builds.  We will keep refreshing our Desura control panel and when the little ' - ' in the box becomes a check mark, we'll post in the comments here to let you know it's good to go! 

VALVE TIME:

We're on STEAM now, just under an hour later than scheduled, that's actually not bad for Valve time!

BUGS, TECH PROBLEMS, IN-GAME ISSUES

We have a forum for reporting bugs and discussing the game, which also acts as a place detailing issues you might face.  Please go there to report anything related to actually running or playing the game.  Here is the jump:

http://logicartists.com/forum/viewforum.php?f=3

For most of you, the game is already running smoothly but anyone experiencing trouble, we want to help, so contact us and we'll do our best.

Hope you all enjoy the game!

Cheers,

@Logic Artists