Kickstarter

Creator Rod Dowdell on November 20

These guys are awful. I went to the Apple Store in Tampa yesterday and they had plenty of Zookas but I still don't have my orange one yet. It seems to me they found someone more important to sell to. I was told the orange one would arrive a month ago then I heard nothing. Has anyone thought about leaving them bad reviews on other sites so that maybe they will take us seriously. I don't have any other ideas.

Creator Kevin Lee on November 7, 2012

Wow, just got delivered bill for duties and brokerage 3 months after delivery!

Creator iBonobo on October 25, 2012

Hi Team.
still no sign of my Zooka !

Creator slieser on October 19, 2012

My (orange) ZOOKA still didn't arrive. After requesting per email they told me orang is out of stock. Would be great to be informed about that instead of requesting an answer.... Anyway, I still got no ZOOKA. So the support of Mr. Triato isn't as good as it should be!

Now I'm reading about additional transport fees. Hopefully my ZOOKA will arrive in Germany without any additional fee. I have paid for international shipment already. So please please send me a ZOOKA!!!!!

Creator Evaristo Ramos on October 13, 2012

WOOT I just got home finally today to my little trio of Zookas and they are awesome!! I am very very pleased. Roo-approved!!!!

Creator Chris Ngai on October 11, 2012

Used it over a month. Still loving it!
Used it over a month. Still loving it.

One thing I have to point out, Zooka is too heavy to put it on top of the MacBook Air.
But works perfect with iPad.

My friend in Hong Kong is asking where they can get one, Zooka is not available on HK Apple Store.

Creator Sonia Koval on October 8, 2012

One of my Zookas died, I reported it, sent my address info in as requested to their support email, and haven't heard anything more back in two weeks.
[sigh]

Creator Aun Koh on October 4, 2012

Fellow backers, Patrick finally responded to may messages and checked on the status of my order. Turns out that the orange zooka is out of stock, as are some other colors. The option was either wait until the end of the month, when new stock is being produced, or choose a different color now. If you have not gotten yours yet, you may be in the same situation I am in. Suggest you also message him directly. Good luck.

Creator Aun Koh on October 4, 2012

Backer in Singapore. Still no Zooka and no updates from Patrick on shipping. It would be nice to actually be kept in the loop on such things. I am getting the feeling that now that he's gotten the money, Mr Triato is taking his early supporters for granted.

Creator Avigayil Morris on October 3, 2012

I just got an $18 customs bill for my Zooka. Stupid customs.

Creator Sigmund & Adam Fidyke on October 3, 2012

Just wanted to say - I've had my Zooka for over a month and I love it. Thank you!

Creator Steven T. Crosbie on October 2, 2012

gentlemen...still no response !! Fedex will add interest to the amount owed if its not paid. I sent you the extra $20 for international shipping,the "one time" fee,as you put it. Please let me know whats going on. I backed this under the impression my zooka would be shipped to me in Canada for the extra $20. Now i need another $22? would have been cheaper to buy when it came out if this was the case...please respond to your backers, we came through for you when you requested the cash, a timely response should be the least you can do for us. thank you.

Creator Steven T. Crosbie on September 27, 2012

Guys...I just received a bill from FedEx today,for $22.02. When I backed the product I had to pay a "one time only" int'l shipping fee,of an extra $20. Someone forgot to pay my shipping fee to FedEx, and now I'm getting billed. Please fix this immediately and contact me to let me know its been done, thanks. Steve c.

Creator slieser on September 25, 2012

My ZOOKA still did not arrive. Emails are not answered. Patrick Triato, please contact me!!

Creator Sonia Koval on September 21, 2012

Well, I *was* enjoying mine. One of them just won't turn on; plugged-in & the light doesn't come on even after several hours. It won't turn on whether or not it's plugged in. The other is still working, so far. They've had about the same amount of use -- though the one that is still working my actually have been used for some hours longer than the one that quit.
I've tried with different chargers and both cords -- which all work with the one-still-working but not with the "quitter".
Now what am I supposed to do about it??

Creator Boudewijn de Boer on September 20, 2012

My Zooka finally arrived and it''s great! Thanks for this beautiful device!

Creator Yeltsin Lima on September 19, 2012

Perfect sound quality! I'm loving it!

Creator Robert Kimmel on September 18, 2012

any word on the'posters?

Creator Sonia Koval on September 16, 2012

I'm loving my Zooka speakers -- but what's with the 'boop' sometimes, either while it's charging or if I've turned off my ipod but not the Zooka. I don't mean the 'pop' when connecting or dis-connecting. Any ideas?

Creator Chris Bucciarelli on September 11, 2012

Hannah, not sure if you figured out your problem yet. After reading your post, I see you have the zooka turned on. You are correct in pushing the bluetooth button on the zooka as well. Im assuming you have turned on your bluetooth on your Ipad and Iphone. These are off by default. Once these are turned on, on the devices, connect to the Zooka device, allowing it to make a digital handshake so to speak. You should be all set now. If that still does not work, perhaps recharge the zooka completely. If that still doesn't do the trick, your S.O.L.

Creator Hannahbeader on September 10, 2012

OK, I am stumped. I wrote earlier. My Zooka has a blue light that goes on, I assume that means it is turned on. After that step I get nothing, No pairing with my IPad or IPhone, no sound except a Pop when I push Bluetooth so I assume it has sound. Why won't this pair with my IPad. I have other Bluetooth items that are paired and with no problems. Why won't this pair? Please advise.

Creator Ken Goldenberg on September 9, 2012

I'm in agreement with everyone
-smallest charging cable ive ever seen, but have others
- build quality excellent. I'm not worried this thing will break, even if dropped from a table
- sounds nice. Has enough volume to handle most situations I plan to use it in
-also experience the weird pop, what is that?
-also suggest making the kickstand elbow out of device ...also agree make it out of same carbon material. The removable kick stand I can see easily getting lost. At least thread the put away slot so it doesn't get lost. I also think it popping partially out takes away from some of the aesthetics . Will u offer replacements?
- also agree volume should be integrated with device, but at least have some vol LEDs to know what vol the device is on.
-suggest a little easier way to open box. Either side opening box, or pull tab or something. You have to jam our finger to slide the box open. Nice quality, just minor suggestion.

Plan on using at the Niner tailgate next week and future tailgates . I'm not worried it will get thrashed like a plug in BT speaker I have now, and of course now I have a chargeable device. Woot!

Creator Sonia Koval on September 8, 2012

Got mine yesterday, have charged & tried them both out. No trouble pairing with my iPod Touch4 (and I've hardly ever done BT so it's not like I really knew what I was doing!) The green is a great match for the green case on my Touch, which will fit in the Zooka-slot with the case on (it's just a back cover, to give it "grippiness".) I like the grey, too -- very discreet-bankerish. :-)
Looking forward to using this as my "living room stereo". I like having the device "over here by my chair" and the speaker "over there" or even "in the next room" and the sound is great. I put the Zooka up on full volume and control what I hear from the device.
I need to be clear about the charging cord -- the one that comes-with really is too short to be able to keep it plugged in where I want it. So I need to get one like...which?? (I don't seem to have a bunch of spares around yet....)
USB 2.0 A-Male to Mini-B or is it USB 2.0 A Male to Micro B
It's hard to tell from the pictures and the terms are confusing me!
(I'll be buying online so I can't "take the original to the store" to compare)
Thanks.

Creator D. Parker on September 8, 2012

I received my Zooka last week. Overall, I really love this product. I have used to to listen to music, watch NetFlix movies, and have even slid it onto the visor of my car and used is as a handsfree speakerphone for my iPhone. The audio quality is very good, and it certainly makes my iPad more useful! So far this is the best product I have backed on Kickstarter.

I do agree however with a few comments made by other backers. The charging cord could stand to be a little longer, the blue LED light is very bright and is a bit distracting in a dark room (laying in bed watching a movie), and it would be nice if the iPad volume control or on-screen volume control could be used to control the Zooka. If this is not possible, it would be nice if the volume buttons on the bottom of the device were laid out on opposite ends of the Zooka so they were easier to distinguish in low light conditions.

Creator McPhilduc on September 8, 2012

Mon Zooka est arrivé en France il ya 3 jours, comme prévu
C'est un très bel objet, très réussit, qui marche à merveille, le son est excellent pour sa taille
Merci à toute l'équipe pour ce beau travail
Quelques suggestions peut-être : un mode d'emploi un peu plus précis, un cable USB un peu plus long, et résoudre le problème de la gestion du volume entre le Zooka et l'appareil.

Bonne chance à vous et longue vie à vos projets
Philippe

Creator Hannahbeader on September 8, 2012

Hey, you are in Portland, OR? I can drive up, it's just under two hours to get there. Then you can explain this to me.

Creator Hannahbeader on September 8, 2012

Hi, I received my Zooka two days ago and have spent my waking hours either charging the Zooka or trying for hours, watching the small circle spin on Buetooth setting on both my a nd my 4S phone and cannot get it to pair with either one. Now what do I do. Sed t back for another one? Has anyone else not had it pair up with their device? Help.s

Creator Takahiro Kawaguchi on September 7, 2012

Mine arrived today - EVERYTHING i ever hoped for!
I do have an ipad, but zooka became my Nexus 7 speaker... listening spotify and google music, just AWESOME! Thank you SO much for the hard work ...! Best of luck, you just earned one royal customer of carbon audio!

Creator Tom Diffley on September 7, 2012

My Blue Zooka came today -nice quality and sound - pop from speaker on/off is my only issue with otherwise a great product - best of luck.

Creator Michael Yung on September 7, 2012

Finally, got mine here in Hong Kong. Great product and worth the wait ....

Creator Corey Barberie on September 6, 2012

Mine arrived today... overall great product. My notes:

- Packaging is great, the over sized outer box was unnecessary
- Sound is surprisingly good for the size, though the pop when the speaker turns on and off is annoying
- grabs onto latest iPad very well

- cable is WAY to short, but I have a thousand longer ones, so no worries
- lack of link between the volume buttons on the Zooka and the device is annoying, have to turn up both to get max sound
- Kickstand is cheesy

Overall the above are little things, I dig it!

Creator Tony Sacksteder on September 6, 2012

GREAT PRODUCT only minor nitpicks:
Same issue with packing- brown box was a crushed mess, inside store shelf display box only minor dent in corner.

Sound quality, build quality, design, case material all excellent. Charging cord is needlessly short, but irrelevant. I must have 10 other cords in a drawer somewhere.

Nitpicks:
- Volume control: does not seem to be Bluetooth enabled. iOs volume is independent of (and master to) Zooka volume, so to get max volume, iOs volume AND Zooka have to be all the way up. Changing Zooka volume does not change setting on IOs.
- starting a track causes a loud click/pop. Output does not seem to be attenuated when the signal is initiated or interrupted.
- kickstand accessory: could be better finish: paint, silicone, powdercoat, anodized aluminum would have all been nicer than zinc plate (it's not a shopping cart or chain link fence!). A quarter turn fastener or snap fit would be nicer than the threaded fitting. With the thread, why not use 1/4x20? It's standard on every camera, tripod and tons of "holder / stand" accessories.
- documentation is sparse: included insert is ok for an international quick start guide, but a spec sheet, user guide with battery life, charging times etc would be nice. Also documentation of LED would be helpful. For example, flashing red when volume press is at max or min (nice feature). What happens when plugged in to charge, how is full charge indicated?
- would be nice if the slot had a thicker section in the middle to accommodate iPhone. Could be used as a phone stand as well then.

That's it! Minor stuff. Mine came charged enough to run several hours, so unboxing led to immediate gratification.

Congrats to Patrick Triato + NEW, very well done Kickstarter. Jobs would smile ( but probably insist on only one button somehow)

Creator Eddie Chan on September 6, 2012

Ended up picking it up today. The sound quality is very good, and overall build quality is good also. I've just been using as a dancing stick around the house! Love it!
My only gripe is that the blue LED is too bright. I have a feeling it will get annoying charging in the bedroom in the dark. Overall though I'm happy.

Creator Andreas on September 6, 2012

Got mine! I had the same issue with the shipping box, but the package inside was unharmed. The Zooka itself is simply great.

Unfortunately, it's mechanically incompatible with my MacBook Air 13" (the lid is too thin so there's no grip, and the Zooka is too heavy, pulling it down), but the sound quality is sooo much better…

Creator Eddie Chan on September 6, 2012

I agree with those who have pointed out that in reality it would be much easier to ship to Apple than to us. The main issue was the lack of communication. I have to go the FedEx depot in Melbourne, Australia tomorrow to collect it, can't wait to see how it turned out. At least it's not in the Apple stores here :)

Creator carol heath on September 5, 2012

Got my zooka yesterday. Box it arrived in was pretty beat up. But the zooka packaging itself was very Apple-esque. Charging cord way too short. Virtually useless. Sound is quite nice. Did not get the color I asked for. Asked for black. Got blue. Oh well.

Creator Ken Goldenberg on September 5, 2012

Thought Id give my first, first impression- receipt and unboxing before its charged
1) Shipment & packing- not good at all- in a box bigger than necessary- but not one shred of packing material- the shipping box was pretty bent up by the time fedex got done with it.
I know at this point you wont be shipping yourselves and will be doing much of your business thru apple store, its apparent you rushed to get these out the door after you dissed your backers by sending after release to g-pop and had no packing material- maybe you ran out?
2) The packaging is very nice and well constructed- helped during the shipment Im sure
3) The feel of the carbon is quite nice.
Overall I can deal with the delays, etc as I like to back small entrepreneurs over some multi-national firm sells in bulk to Walmart. Cant wait to listen to it and wont be bitter I couldnt get mine before my Dave Matthews Camping trip @ the Gorge.

Creator Chris Bucciarelli on September 5, 2012

Received my Zooka yesterday!
First Impressions - constructed very nicely, solid feel to speaker with some weight. Silicon texture is a nice touch for grip. Minimalistic instructions.
Secondary Impressions - Sound quality is phenomenal, better than expected. You honestly have to hear this speaker yourself. Buttons are a little hard to push in, however, I actually appreciate this as they don't feel cheap, or have that feeling that they are fall out. Instructions not needed to operate, simplistic. Charging cord is short, although not a big deal for me. Connectivity of the bluetooth was seamless and quick. Battery life after charge lasted for at least 4 hours before I turned off manually. Metal stand that screws in speaker, is functional but not impressive. Be careful not to snap it off when screwed into Zooka. Metal stand slides in and out of it's storage holster far too easily.

Final Impressions - Excellent product, you can tell a lot of time and thought went into the product. Glad I got in on this. My only concern now is if the Zooka breaks, we as Kickstarter backers will probably not get the same warranty as Apple customers will get. I am assuming we will be out of luck. Was

Creator Chris Ngai on September 5, 2012

Zooka arrived in Hong Kong. Love it. Thanks!

Creator Charles Law on September 4, 2012

Just got the fedex email notification. Thanks Zooka team!

Creator Tim Hurley on September 4, 2012

Zooka received as expected.

Creator Jennifer Chau on September 4, 2012

My Zooka arrived here in Tokyo, Japan yesterday but I got the shipping confirmation today. Weird how the package got here before the notification.

Creator Terry Anderson on September 4, 2012

Just checked my spam folder. No shipment info?

Creator Charles Law on September 4, 2012

Just checked my spam folder no shipment notification for me either.

Creator L.H. Chua on September 3, 2012

I have checked the spam folder no shipment notification as well.

Creator Barry Kirk on September 3, 2012

Why they were asking people with changed addresses to send their updates, did we ALL need to do that? My address hasn't changed so I didn't respond, but I've so far heard nothing about my shipment.