We've launched an exciting new project of our own! Introducing the Kickstarter app for iPhone!

Funded! This project successfully raised its funding goal on October 8, 2012.

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      Creator Multiplo LLC on May 28

      Hi Nate, I'm sending to you right now a Private Message with your tracking number. We have sent the emails, but perhaps there was some problem with yours. Please apologize us.
      You will be able to track your shipment from https://www.usps.com/
      Thanks!
      Julián

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      Creator Nate Strules on May 28

      I got a message on April 14 stating my kit was being shipped. To date, I have not been able to get any tracking information from the intmail site. Your message states that I should start getting concerned about the shipment after seven weeks, so here we are. What would be the next step in getting this resolved?

      Thanks

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      Creator Multiplo LLC on May 27

      Thanks ZpeedTube!

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      Creator ZpeedTube on May 27

      Forgot to mention but I got my package a few days ago. And it looks like noting is missing! :)

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      Creator Multiplo LLC on May 21

      Thanks Glenn!
      Julián

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      Creator Glenn Kelly on May 21

      Multiplo LLC:

      Package arrived yesterday with Robot Building Kit. Box is a bit beatup on the outside and punctured. I will not be able to open until this evening to male sure everything is OK. Just wanted to send a note to let you know another one has arrived at it's destination. -- Glenn

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      Creator Multiplo LLC on May 21

      @ZpeedTube: one mechanical kit weights 3.2kg and there is an invoice inside of the box. Write us a PM if you need extra help.
      Rudi

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      Creator ZpeedTube on May 20

      I have problem! I need to know what the weight is to get my 'Robot Mechanics Kit' imported and can't find the exact weight anywhere... =/

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      Creator Jacob on May 13

      I've been meaning to say my building kit came. I suppose all the parts are there because the toolbox was pretty full.

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      Creator Multiplo LLC on May 7

      Thanks Roger!
      Julián

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      Creator Roger Törnström on May 7

      Picked up my kit yesterday. No major issues with packaging. Haven't checked if all parts are there or not.
      Thanks for all the hard work so far and good luck in the future as well :)

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      Creator Multiplo LLC on May 6

      Hi Jim, we are working on the new documentation (and new website). Activities with sensors are really important, and we understand that. We will be also publishing online parts lists. Thanks for your patience.
      Cheers!
      Julián

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      Creator Jim Kelly on May 5

      Received my kit. Thanks for the hard work in putting this together. I'm definitely missing many kinds of connector pieces based on what I've seen so far in the assembly guides. I haven't made it through all of the docs yet, but I'm not sure what all of the sensors are or how to use them.

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      Creator Multiplo LLC on May 2

      Hi Dragon! The new site is not ready yet. Please keep your registrarion number (thanks in advance for this). BTW, I like Robot Pirate...

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      Creator DragonWhelp on May 2

      so what would you guys vote for , robot ninja or robot pirate.

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      Creator DragonWhelp on May 2

      WOO HOO got mine today. now how do i use the registration number. didn't see anyplace on the website to put it

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      Creator Multiplo LLC on May 2

      Thanks Will and James!! We hope you enjoy it. We will post an update soon, with a new (complex and challenging) assembly guide and some news...

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      Creator Will Ernst on May 1

      Got my Monster Kit today. The kids are excited with the surprise.

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      Creator james dantow on May 1

      It arrived! Thank you Julian and Team!

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      Creator Tim Wyatt on April 25

      Hi I have received my kit too, and am overall very pleased. However like Stephen below, I think I may be missing some components (eg tires for the unassembled wheels, possibly some gripper pieces).

      I'm looking forward to seeing the parts list also, so I can double-check what should be in my kit.

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      Creator Multiplo LLC on April 23

      Hi James, your kit was sent on March 16. I'm sending the tracking number by PM. Please be patient, post service may take still some time. Thanks again!
      Julián

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      Creator james dantow on April 23

      Hi Julian

      This is James in Canada, I still don't have my kit :(

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      Creator Multiplo LLC on April 17

      Hi Stephen, we are working on a new complete web site, and one of the features will be a nice part lits. Regarding the wheels, you should have received 4 tires, with 2 assembled wheels and 2 disassembled. Please PM to us regarding this.
      Thanks!
      Julián

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      Creator Stephen Gibbon on April 16

      I just received my Building Kit. One thing I've been looking to find is a parts list. For example, the KS documentation said 4 wheels. I found 2 assembled wheels with tires. Looking around I found what appears to be the parts to assemble another 2 wheels, but no tires to go on them. Most of the feature parts of the Building kit appear to be included but how to tell?

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      Creator Multiplo LLC on April 8

      Hi Low Coong Leng, I have sent the tracking by PM. Now that Rudy is finishing the shipments, he will try to send all the tracking numbers. But it will take some time, since our email service limits us the amount of emails per day, to prevent spam-like actions.
      Thanks again!
      Julián

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      Creator Low Choong Leng on April 8

      HI, Do you have the tracking no or detail. As you mention, my was send out on March 20th, by China Post also, but I have not received it yet.

      Thanks!

      Choong Leng

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      Creator ymats2011 on April 8

      Received my Robot Building Kit at 6 April 2013 in Japan. Thanks!

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      Creator diplopoda on April 7

      Hey,

      at the moment I have a second Multiplo Robot Building Kit I don't need - a friend did send me this one and it's completely unused and in excellent condition. He ordered it month ago and at the moment he's moving to another city and has no time to spend with this great robot building kit. I already have a Robot Building Kit and don't need a second one at the moment.

      He doesn't want any extra money for this one, just the original price + shipping. Would prefer to send it to Europe (that's where I am ;) ) because sending it overseas is expensive and not that easy as it seems. If you are willing to take that higher costs we'll send it anywhere ;)

      Just contact me if you are interested.

      Regards, Rob

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      Creator Multiplo LLC on April 4

      Hi Will, it seems that a lot of kits are in that state (sorry again!). Thanks for your patience. Please contact us if you have any question or feedback.
      Thanks again,
      Julián

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      Creator Will Ernst on April 4

      Got it, thanks! Unfortunately it says mine has been waiting for "transit airline space" since the 15th. Hopefully that's normal slowness.

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      Creator Multiplo LLC on April 4

      Hi Will, sorry for the delay. Your kit has been sent on March 14th by China Post. I'm sending the tracking number by PM.
      Thanks!
      Julián

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      Creator Will Ernst on April 3

      Still no sightings of my Monster Kit in Colorado. I'm hoping it'll make an appearance soon.

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      Creator Multiplo LLC on April 3

      Hi!
      Thanks Sugawara for telling us! I hope you enjoy the kit!
      Stefan: According to the data I'm managing (Rudi is in China and may have a bit more up to date information) your kit is among the few that has still to be sent these days. Sorry for this.
      Cheers!
      Julián

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      Creator Sugawara Akihiro on March 30

      Monster Robot Building Kit reached me who live in Japan.
      Thank you.

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      Creator Stefan Buchholtz on March 30

      Hi!

      I have not received my Robot Building Kit yet, can you give me an update on that? I'm in Germany.

      Thank you,
      Stefan

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      Creator Multiplo LLC on March 28

      Hi! Thanks for your comments. Here I will try to answer:

      @Monty: Your kit was sent the on March 14th, by China Post.
      @Low Choong Leng: Your kit was sent on March 20th, by China Post also.
      @diplopoda: Thanks for giving us feedback. We are sorry that you had to pay VAT and duty rate. We hope you enjoy your kit. As you may know, you can ask questions / give ideas and feedback on our forum: http://multiplo.org/participate/talk/

      Thanks!
      Julián

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      Creator diplopoda on March 28

      Mine is finally here...

      A quick summary: backed the Robot Building Kit at the 8th of October. It was sent on January 22nd. It arrived at the German customs on the 21st of March and was processed until the 26th. Got the notification yesterday that I have to fetch it at the German customs.

      Picked it up some minutes ago: seems the German customs opened it (not only the outer cardbox, the inner box was also opened and re-taped, and resealed it completely). I had to pay importation VAT (19%) and (!) ~4,5% duty rate. A total of ~47 €. That's quite much! :(

      The only good thing is, my Multiplo is finally here (after 9 weeks!!!) and it seems the box is not broken. Now I'll check the contents. Is there a complete part list anywhere?

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      Creator Monty on March 27

      Hi, not in a rush, but just wanted to let you know I have not received my monster kit yet... Australia - thank you..

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      Creator Low Choong Leng on March 27

      Hi, I'm in Singapore. Is my Robot been ship to me already?
      Choong Leng

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      Creator Michel on March 21

      Received my Robot Building Kit box today (21 March 2013) in Paris France. Was sent using China Post as I requested. No extra charges or taxes to pay. Thanks.

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      Creator Tavares Ford on March 19

      Picked up mine from the Post Office yesterday!

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      Creator Kevin Chan on March 17

      Hi Rudi, Thank you for the prompt reply! :D

      Kevin

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      Creator Multiplo LLC on March 17

      @Kevin: today is Sunday, I can answer ;) yours was shipped last week
      rudi

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      Creator Kevin Chan on March 17

      Hi guys,

      Not chasing, but just wanted to follow up in case it was lost in the mail. I noticed the recent update said all Monster Kits have been shipped. Was this recent or a while back? I'm a Monster Kit backer but haven't received anything yet.

      Thanks,
      Kevin

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      Creator Multiplo LLC on March 17

      @Acacio: Thanks for your suggestion. Not necessarily we need to find other supplier but we have problems of packaging and handling the shipments. And we didn't know about the " Order Fulfillment " service before. We tried to do everything by ourselves, using a courier service. Then our packages were charged by " dimensional weight " and we added bigger boxes to avoid them to arrive cracked and... well, you know the rest: we ended with a wrong ETA.

      Should we have known before, things could have been better. These weeks we talked with three logistic companies that promised to give us flexible rates because of successful Kickstarter. They all seemed to be very serious and we should have gone with them, but it required assembling pallets with products, shipping by sea in shared container and then signing a bond with them in order to import the cargo. This is what stop us from going further, because it will end in several months of delay instead of weeks.

      That for sure will be the way to go if we eventually place other Kickstarter project or start to be more aggressive with sales online. Again, thanks for all your support and kind comments.

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      Creator Acacio Cruz on March 15

      Regarding the logistics issues, you might consider Flextronics (or Foxxcon) as they can provide a full logistics handling from assembly to final shipping. (Or part of the logistics pipeline, a la carte).

      This would offload some of the burden from you and reduce backer frustration, as well.

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      Creator Multiplo LLC on March 13

      @ymats2011: we will send each tracking number after we delivered the rewards. We simply lack the human power required to give you a better service. Hope you understand, but logistics and customer services have been a big deal for our small startup.

      And for everybody else: I have a more clear perspective now. I can say that all pledge levels except the "building kit" will be cleared this week. This means that we got your package to the post office already and they are helping us to process them. For tracking numbers, as I just answered ymats2011, please give as a breath. Sending rewards is now top priority.

      Most of the building kits will be gone by next week but still not sure if we will be able to send them all. Thanks for your help, really, it has been months of hard work ( and learning from mistakes as well ) and your support is greatly appreciated.
      Rudi

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      Creator ymats2011 on March 13

      I have not received anything so far.
      Would you mind checking if it has been shipped?

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      Creator Multiplo LLC on March 11

      Hi Everybody,

      In China now... but not with particularly excellent news. We are still way behind the schedule we supposed with deliveries. It seems that as strong as we are on the technical side, we still have a lot to learn about logistics and how to run a company. I will post an update as soon as I have an accurate date of the shipments.

      @ Don Meyer: we are also a bit surprised too, but we had to overcome all sort of strange situations. It is so different to deal with many international deliveries that we could not see it coming before. We are sorry about misleading the E.T.A.

      @ Mikhail: sorry for not being able to satisfy your anxiety. But there is no slight chance that we don't deliver. You can claim that we are slow, but not that you won't receive your kit.

      @Tavares: something is wrong with your delivery and I placed a claim at the Post Office. It was a bit late and the headquarter was closed, but they mentioned that if I go early they should be able to answer immediately: I will do so and keep you posted.

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      Creator Don Meyer on March 9

      Looking forward to some news as well! Haven't gotten any indication of tracking number so far.
      Funny - as a Kickstarter backer you know there's risk, but you expect it to be technical, not shipping! :-)

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720
Backers
$132,022
pledged of $15,000 goal
0
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Funding period
Sep 5, 2012 - Oct 8, 2012 (33 days)

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See full bio

  • Pledge $5 or more

    23 backers

    We will send you a cool Multiplo sticker! And you will be mentioned in our website as a backer. Free shipping.

    Estimated delivery: Oct 2012
  • Pledge $15 or more

    54 backers

    Flash Drive! We will send you a (very cool) USB flash drive with all the public open source documentation, videos, blueprints, and free software. Plus the above rewards. Free shipping.

    Estimated delivery: Oct 2012
  • Pledge $39 or more

    49 backers Limited (1 of 50 left)

    Early Backer! Robot Brain. This is our own flavor of an all-in-one robot brain. If you want to make your own robot from scratch, DuinoBot Controller will make it easy. Still Arduino-Compatible and Multiplo-Compatible. Please add $10 for international shipping.

    Estimated delivery: Nov 2012
  • Pledge $49 or more

    18 backers

    Robot Brain. This is our own flavor of an all-in-one robot brain. If you want to make your own robot from scratch, the DuinoBot Controller will make it easy. Still Arduino-Compatible and Multiplo-Compatible. As a gift, a battery holder (it uses three AA batteries, not included). Please add $10 for international shipping.

    Estimated delivery: Nov 2012
  • Pledge $85 or more

    30 backers All gone!

    Early Backer! Robot Mechanics Kit. Do you already have an Arduino and a motor shield? Then this is the kit for you! It includes all the mechanical Multiplo parts from our Robot Building Kit. Also includes 2 DC gearmotors. Just add your electronics, batteries and servos. Please add $10 for international shipping.

    Estimated delivery: Dec 2012
  • Pledge $95 or more

    25 backers All gone!

    Early Backer! Robot Starter Kit. Excellent for beginners. You can start using it with the remote control but you can later program it with Arduino or our graphical tool Minibloq. It comes with the DuinoBot controller, 2 gearmotors, a remote control, 2 sensors and all the necessary mechanical parts, nuts and bolts and tools. Easy to assemble and easy to use. Still Multiplo compatible, so you can expand it or make creations of your own. Please add $10 for international shipping.

    Estimated delivery: Nov 2012
  • Pledge $129 or more

    4 backers

    Robot Mechanics Kit. Do you already have an Arduino and a motor shield? Then this is the kit for you! It includes all the mechanical Multiplo parts from our Robot Building Kit. Also includes 2 DC gearmotors. Just add your electronics, batteries and servos. Please add $10 for international shipping.

    Estimated delivery: Dec 2012
  • Pledge $139 or more

    94 backers

    Robot Starter Kit. Excellent for beginners. You can start using it with the remote control but you can later program it with Arduino or our graphical tool Minibloq. It comes with the DuinoBot controller, 2 gearmotors, a remote control, 2 sensors and all the necessary mechanical parts, nuts and bolts and tools. Easy to assemble and easy to use. Still Multiplo compatible, so you can expand it or make creations of your own. Please add $10 for international shipping.

    Estimated delivery: Dec 2012
  • Pledge $199 or more

    30 backers All gone!

    Early Backer! Robot Building Kit. All you need to make your own robotic creatures. This kit includes the DuinoBot controller, battery holder, ultrasonic sensor, 2 IR sensors, 2 Motors, 2 R/C servos, IR remote control (plus sensor), 2 light sensors, 2 IR beacons and a LOT of mechanical parts (including a gripper). Even the USB cable and tools. You just need to add 3 AA batteries. Please add $15 for international shipping.

    Estimated delivery: Dec 2012
  • Pledge $239 or more

    262 backers

    Robot Building Kit. All you need to make your own robotic creatures. This kit includes a DuinoBot controller, battery holder, ultrasonic sensor, 2 IR sensors, 2 Motors, 2 R/C servos, IR remote control (plus sensor), 2 light sensors, 2 IR beacons and a LOT of mechanical parts (including a gripper). Even the USB cable and tools. You just need to add three AA batteries. Please add $15 for international shipping.

    Estimated delivery: Dec 2012
  • Pledge $239 or more

    6 backers

    EDUCATOR BUILDING KIT. Due to popular request we are adding this pledge for education professionals. This pledge including a 45 minute curriculum consultation. The Kit provided is exactly the same as the “Robot Building Kit” Pledge. The “Robot Building Kit” is perfect for curriculum evaluation purposes. Please Note: only professionals associated with accredited educational institutions can purchase this pledge. Proof of credentials or affiliation will be required.

    Estimated delivery: Dec 2012
  • Pledge $399 or more

    10 backers All gone!

    KickStarter Special! Monster Robot Building Kit. Do you want to create really amazing robots? Perhaps you want to design a Dual-Core servant to handle cookies, as in the videos. Or you can build two autonomous robots that work together. This kit includes two DuinoBot controllers, 4 motors, 6 servos, the battery cases needed, an ultrasonic sensor, 4 IR sensors, 2 remote control sensors, 4 light sensors, 4 IR beacons and a LOT of mechanical parts (including 2 grippers). Even two USB cables, two remote controls and set of tools. You just need to add the batteries. Please add $20 for international shipping.

    Estimated delivery: Jan 2013
  • Pledge $459 or more

    49 backers

    Monster Robot Building Kit. Do you want to create really amazing robots? Perhaps you want to design a Dual-Core servant to handle cookies, as in the videos. Or you can build two autonomous robots that work together. This kit includes two DuinoBot controllers, 4 motors, 6 servos, the battery cases needed, an ultrasonic sensor, 4 IR sensors, 2 remote control sensors, 4 light sensors, 4 IR beacons and a LOT of mechanical parts (including 2 grippers). Even two USB cables, two remote controls and set of tools. You just need to add the batteries. Please add $20 for international shipping.

    Estimated delivery: Jan 2013
  • Pledge $1,950 or more

    4 backers Limited (1 of 5 left)

    Educators' Pack! You will be purchasing 10 sets of the Mulitplo Robot Building Kit at a very convenient price. Plus we will assist you via Skype twice, 30 minutes each time, in order to help you out to sort any difficulty during the set up of your workshop. Please ask us for international shipping.

    Estimated delivery: Dec 2012

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