Kickstarter

Creator A. Joseph on May 16

I missed the download window with many hours to spare contacted via email as asked replied to initial email and not even the courtesy as to what is going to be done if I will get my download code/token? Not good way of doing business.

Creator Eric Rubin on April 20

Did not see link for iPhone download. Finally foinf in spam folder

Can i get a new link?

Creator Irawan on April 15

I even can't installed it on my iPad. It always give me an error message :( .
Anyone has the same issue ? How to solve it ?

Creator Terri Ellen Pease on April 13

Hey guys, the ipad app worked well for a couple of days, and now crashes as soon as it opens. What do I do?

Creator Enea Gjoka on April 13

My free link didn't work can you please send me another link or a redeem code?

Creator Irawan on April 11

How do I get my email back when I accidentally delete it ?

Creator Loo Yuxian on April 11

Update: Gotta give credit where it is due. Despite the initial disappointing email exchange, the team did get back to me with a valid redeem code to solve the issue. Do appreciate the generally speedy response.

Creator Joseph Goethals on April 10

I got mine setup this morning. So far enjoying it. I just hooked up one GMail account and it seems to be working. I did have a few crashes to iOS-top when I was trying to move a message from the "setAside" back to the INBOX. I ended up having to do it manually in GMail. I also noticed how it makes folders in my GMail to store everything (snazzy!) although it would be nice if they nested instead of just having slashes in them:

MailPilot/Completed
MailPilot/ReviewLists...
MailPilot/ReviewLists...
MailPilot/ReviewOn...
MailPilot/ReviewOn...
MailPilot/SetAside...

It seems I can just hide them when created, but it means I would need to hide one for each day when they are created for any day I postpone a message. Perhaps there is a way to either make them nest, or make them pre-set to hidden when created.

Creator Loo Yuxian on April 10

Have received a disappointing email from Mr Josh after I emailed in for assistance.

The link I received led me to a version of the app which required payment. This was definitely within the stipulated timing, as evidenced by the timing of my email.

Instead, all I received was a one-liner: "The app was only free between the hours of 12:01 AM and 11:59 PM on Wednesday April 10th your local time."

Not only did Mr Josh not bother to clarify and got the facts wrong (my local timing was definitely before 11:59 PM), his reply offered no advice whatsoever as to what can be done.

Even assuming that the error was on my part, I would have expected a more helpful response from the staff towards backers of the project. This is not a good sign of service or professionalism at all.

The above was my experience and I want to share it here in case anyone else faces the same situation.

Creator tim baynes on April 10

I have emailed twice for the link to get the MAC app of mail pilot and got now reply
the link to ipad is not working now
This is poor I backed the project and you cannot even reply to mails
tim.bayneslond@gmail.com

Creator Scott Hughes on April 10

Hi,

I've managed to get the iPhone App but not the iPad App (I get a popup with the message ix.ApplicationNotCompatible.WarningTitle ix.ApplicationNotCompatible.SoftwareUpdateDescription).

I've managed to get a Yahoo account set up but none of my IMAP accounts worked. I just get "Could not log into account .... Unknown error code."

Playing around with the TLS options eventually got me in.

First account (my work account) it said it couldn't create folders - yet I can on my desktop mail account - no IMAP path is needed either. Now that I have one account set up I will see if I can manually recreate the needed folders.

My personal email account (on my own domain) eventually got connected after much fuss. So now I have some emails to try the app with.

Initial
- it should use a custom keyboard for entering account setup data - need easy access to '.' and '.com etc'

- fo rIMAP accounts it would be better to enter and check the basic IMAP settings first, get these working and then enter SMTP settings. Presently I have to enter in all settings and then try.

- it would be better to save incomplete account data so it can be fixed/changed later once settings can be corrected - I have entered all the settings far to many times.

- If I get a login fail the only option is 'Retry' - it needs an 'Edit' button. Currently I have to jump out and re-enter ALL the settings again. [I have discovered that if I go to Airplane mode it stops trying and I can then edit the settings]

- In the list of accounts - the account name is the login name of the account. It should the email address (but preferably should be configurable)

- I pressed Feedback, a new empty, pre-addressed email came up. I didn't want to send it so I pressed the 'x' at top left. A dialog box came up 'Clear' or 'Cancel'. I pressed 'Cancel' but that cancelled the dialog box. I pressed 'Clear' but that cleared the pre-entered address/subject. I can't find a way to delete the email that I don't want to send!!

- The only way get rid of the empty email was to send it so I sent a test email to myself. The email had the correct name but the account was 'from' my user name, not my email address.

All the best.

Creator Irawan on April 3

Any Updates ? Will it be better than "Mailbox" app ?

Creator Dale Reed on March 20

Hows things going with this? The web app still says an update will be coming 'later this month' and that's from January!

Creator Hil on March 13

Hey guys, here an interesting view on the topic of "next gen" mail apps and how they address junk mail via appadvice.
http://tinyurl.com/bhlmqpd

P.S. Any news on the ios app?

Creator Peter Hollens on January 21

How is it coming?

Creator Steven Kuyan on January 2

Not sure if you guys ever posted this but when can we expect a version thats stable enough for every day use?

Creator Hil on December 18, 2012

Awesome! Thanks guys. Cheers & Happy Holidays!

Creator Hil on December 18, 2012

How's things going guys? Last update was Nov 18th.

Creator Brice McIntosh on July 13, 2012

The icons are cute but I don't associate pilots with space. I think of astronauts. Perhaps try an airplane? I chose the astronaut icon for now. I liked B better but it wouldn't be as recognizable on my home screen.

Creator Michelle Nickolaus on July 2, 2012

Still cannot even login to see what the beta looks like - not hopeful this is going to end up being something that I will be able to use anytime soon. Guess I have to wait till the real release. Sadness...

Creator Fabian H. on June 28, 2012

Me too.

Creator Nicolas Ariza on June 28, 2012

Same here "Still haven't received a beta invite guys"

Creator Vaibhav Kanwal on June 28, 2012

Yes. I think we need to give this a little more time. I understand there will be some issues here and there but nonetheless, "Service Unavailable" error while writing an email means I can't use it at all for the moment. So, I plan to wait hopefully this should become more reliable.

Creator Hil on June 28, 2012

Still haven't received a beta invite guys.

Creator Adam Bloor on June 28, 2012

The UI looks very nice and it was working quite well initially, ran into a few problems today but then I read the tutorial before I started using Mail Pilot where they strongly advised you forward mail to Mail Pilot and not use it as your actual mail client since it's a Beta release, ergo I didn't lose any mail.... Looking forward to trying the other features when they get rolled out

Creator Michael Dillon on June 28, 2012

Vaivhav, with all do respect, the points you bring up were clearly covered in the tutorial screen. They clearly said its not ready for everyday use.

Creator Vaibhav Kanwal on June 27, 2012

Hmm, although there are performance issues and I understand that this is a beta product.
I am a bit unhappy at how my email got lost today while composing a reply and in the middle suddenly I had the following error come up "Service Unavailable"
Screenshot - http://proxy.vaibhavkanwal.com/462M371p1R1M3I3I2m3V

Not cool if I have rewrite my email after I was half-way through.

So, I think I will come back to Mail Pilot once a supposed "Release Candidate" is ready, for now it seems to risky to do actual work.

Creator Vaibhav Kanwal on June 27, 2012

Signed up for MailPilot. Beta I.
It looks just as expected. Good work!

Will try and switch to MailPilot now and lets see how things go in the coming weeks

Creator Hil on June 26, 2012

Woot!! Here we go!

Creator Hil on June 26, 2012

Word.

Creator The Brady Report on June 26, 2012

Josh & Alex, thanks for the update. Stuff happens, can't wait to take a crack at the beta.

Creator Timothy Lee on June 25, 2012

Having backed a couple of kickstarter campaigns have to totally agree w/ @chel and @andre. Minimal is excellent at this and should be looked to as an example.

Creator Andre on June 24, 2012

Have to agree with Chel - eager to receive the login as promised only to see the inbox completely empty for the past week. Only today did I find this reference - why not release a global sms warning of a delay - it is understandable after all ??