It's just come to our attention that almost all of our replies via the Kickstarter messaging system since 20th November have not made it through to our backers. We make a point of replying to every single message, and apologize for this snafu. We are going to have a chat with Kickstarter and find out what has gone wrong with the system.
In the meantime we'll re-respond to all messages from the past two days. For those of you who messaged us before then, and whose issues have not been resolved, please drop us a line at cs@the3Doodler.com.
And as per our last update, please send ALL onward queries to cs@the3Doodler.com. We do and will get back to each and every one of you.
The 3Doodler Team