The delay you are experiencing right now is the ongoing challenge on the spring for the clip in the holster. We have gone through testing on more than 4 different spring variations and we are still not happy with results we are getting. As a holster the spring is acceptable, but after multiple test rides with the holster loaded in the bike mount we found the springs were yielding too much - the clip was opening - causing the holster, TAKTIK, and iPhone to fall out of the mount. We don’t need to tell you our phones were fine and protected in the rock solid case.
In order to solve this problem we are working on two fronts. First, our team is sourcing new springs from the US, with the plan to ship them over to our manufacturing partners for assembly once we prove out the new material and thickness. This is much more expensive than getting asian sourced parts, but we believe we will have greater control of the steel quality. We should note that our design is not a traditional coil spring that is purchased off the shelf for most holsters, but a customized tooled component suitable to be secured to a bike. We are waiting on new prototypes from our US partner to test out the spring- these should arrive next week. Lastly, we are making a modification to the bike mount itself to better contain the clip when riding. This additional security should ensure that when the holster is attached on the bike, the clip will stay locked in even if the spring yields. As you can see from the image below we've added a small extension that traps the back of the belt clip on the holster. With this change, you will need remove the holster by pushing down on this tab while lifting up on the holster. A much more secure two stage release process. These improvements will take a couple of weeks to complete.
We're letting you in on our challenges and we appreciate your continue supported. As always, we will keep you posted, and if you have other questions or concerns about your current case – please drop us a line at firstname.lastname@example.org and we will get you sorted. For those asking about a TAKTIK 5 holster, we also want to make this happen, but first we need to get our TAKTIK 4 supporters ready to ride.
- THE LUNATIK TEAM