Kickstarter

Hello everyone,

It seems in going through Kickstarter emails, that some of you have not been answered. We have had server, email and, some personnel issues for a few months; this is not an excuse, just maybe an answer as to why some of you have not received a reply. We've now addressed these problems and sincerely want to rectify any issues you have. Please email me at kickstarter@farsightstudios.com with any unresolved issues.

We'll do our best to take care of you as soon as possible. You've been more than patient!

We apologize for the lack of communication but we are working on overdrive getting the TZ people fixed up and preparing for TNG soon. We went through the messages we have received and have updated the server with their names. If you still cannot access the table, please attempt the following fix: Please try force closing the app, and restarting the app. From the table select screen, do not move the selector from the first table shown and log in, then restore purchases. It may take a few tries to unlock it. Please force close the app between tries. If you still have trouble, then message us and we can work it out. Thank you all for being so so very patient.

REMEMBER: The url https://www.pinballanalytics.com/login/register.php is for REGISTRATION of NEW ACCOUNTS ONLY. https://www.pinballanalytics.com/log...etPassword.php is for RESETTING YOUR PASSWORD. To log in, you must be in the game on your mobile device or mac. Please do NOT email support about this issue. We will handle it from here. If your two accounts are different send us:

your farsight account email address
the platform you are trying to redeem for: ios, osx, android.

Please message us here and we will take care of it.

PLEASE BE ADVISED IT MAY TAKE UP TO 24 HOURS BEFORE THE SYSTEM UPDATES YOUR ACCOUNT. PLEASE BE PATIENT. IT WILL BE RESOLVED.

Thank you for your support and understanding.

There is also a bug if you lose your Pro Mode, restore transactions will not bring it back. This is resolved in the next update.

We are very excited to announce that this fantastic table is now available in the Pinball Arcade for iOS, Mac, and Android! This table will also be released on other supported platforms in the near future. We want to acknowledge the amazing support our Kickstarter backers have shown in funding the up-front licensing costs for this table. Thanks to you, we’re able to offer this table for only $4.99 (instead of the $9.99 we had planned), despite having to pay a royalty on each sale that is several times higher than any table we’ve done before. As a small token of our appreciation, anyone who backed this table on Kickstarter at $10 or more will receive the table on the device of their choice PLUS the Pro version of the table PLUS a cool Twilight Zone™ custom pinball that can be used in any table in the game. Thank you for supporting us!

To claim your free Twilight Zone table on iOS, Mac, and Android, simply log out of your farsight account and log back in. Easy as that! If you are on iOS, there is a possibility of a bug that was discovered after we submitted and will be fixed very soon. There is a chance that you will lose your purchases after logging out. Simply do a restore transactions AFTER logging back in and you will have all of your tables restored to you!

Thanks to all our fantastic supporters and backers! Because of your outstanding efforts, we can post this video showing you our progress on The Twilight Zone table. It is coming along very nicely and without a hitch! Enjoy!

We're excited to announce the launch of the new Kickstarter campaign for the amazing Star Trek: The Next Generation pinball table! Thanks to the amazing support of pinball fans around the world we raised almost $70,000 on the previous campaign for the Twilight Zone table. That was $15,000 more than we needed for the Twilight Zone licenses, so as promised we've applied the excess towards the $60,000 cost of the Star Trek: TNG licenses. 

Check out the project and video:

http://www.kickstarter.com/projects/1067367405/pinball-arcade-star-trek-the-next-generation

Work on the Twilight Zone table is progressing well, and we're still on schedule for a release in November.  We think you'll be very impressed with how well this table translates to digital platforms.

Thanks again for your support of pinball and the Pinball Arcade!