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on November 8, 2011
Anthony Cerra
commented on a project updateHey Tareker and Brighton Pete, can you guys private message me directly? It'll make it much easier for me to follow up with you. Thanks!
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on November 6, 2011
Anthony Cerra
commented on a project updateHey guys, I'll follow up with each of you individually.
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on November 5, 2011
Anthony Cerra
Posted project update #9How to make the most of your Flow.
For backers only
If you’re a backer of this project, please
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on October 25, 2011
Anthony Cerra
commented on a projectHey achecht, You have some facts mixed up, but I get the sentiment. Kickstarter backers do have some advantages that latecomers don't. Initially, we did offer the Flow on our site for $29.95. We wanted to see if changing the price would affect sales so we lowered it to $19.95. It didn't. We decided to keep it at $19.95, however, because we feel that customers who buy from our site during this initial production run are being just as supportive as you guys. You must not have gone far enough in the checkout process because we do charge $5 for shipping. This is something that Kickstarter backers didn't have to pay for domestic orders. We also charge tax on our website if you live in Illinois - another cost not charged to Kickstarter backers. You'll also note that the limited edition Flow is not offered on our site. I hope this clears up any confusion. Thank you so much for being a backer and sticking by us as we go through the growing pains of transitioning from a project to a company.
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on October 25, 2011
Anthony Cerra
Posted project update #8The Flow is here!
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on October 20, 2011
Anthony Cerra
commented on a project updateWe just heard from our freight forwarder that the shipment has arrived and is with US customs as we speak. We're getting so close!
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on October 13, 2011
Anthony Cerra
Posted project update #7Production is Complete!
Hey everyone,
I’m really sorry for the delay between updates. One reason for the delay is simply because there’s a lot of waiting around while our manufacturer gives us a status. For example, absolutely nothing happened last week due to a weeklong national Chinese holiday.
So what happened since the last update that delayed the Flow again?
In the last update we talked about the bristle material negotiations and how, by the end of it, our supplier agreed to sell our factory the 2kg needed. It should have been smooth sailing from then on, but when our factory received the material they found that it was defective. All 2kg worth of bristles and our shipping forecast date were useless.
Because of that latest setback we didn’t want to continue to provide updates that got your hopes up and were later smashed by another setback. That’s another reason why we’ve been so quiet since September.
That being said, we’re happy to announce that production is finally complete! The finished Flows went through quality control checks and everything looks great. We even have the pictures to prove it. Payment to our manufacturer has cleared and we’re now waiting for our freight forwarder to ship the order to us tomorrow. We’ll post another update immediately upon receiving the shipment.
Below are some pictures taken from our quality control report. Thank you all so much for your continued support and keep an eye out for the next update very, very soon.
High five,
Anthony & Russ
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Peter M Adam on October 13, 2011
Thanks for the update and pictures! Hope all goes well with the shipping.
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Anthony Cerra on October 20, 2011
We just heard from our freight forwarder that the shipment has arrived and is with US customs as we speak. We're getting so close!
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Post Comment -
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on October 13, 2011
Anthony Cerra
commented on a projectWe hear you guys loud and clear - and we're sorry for letting you down. I'll be posting an update later today.
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on October 9, 2011
Anthony Cerra
commented on a project updateUpdate coming this week - promise. We want to verify some facts with our manufacturer before we say anything.
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on September 30, 2011
Anthony Cerra
commented on a projectHey guys! We're going to post our 7th update soon, but I wanted to address your comments directly. RonD - Have you been following our updates? We've been providing monthly updates to keep you all aware of our progress. They should have been emailed to you, but you can always read them on Kickstarter. Sean - We'll be shipping in the next 2 - 3 weeks so it'll arrive just in time for your daughter's birthday :) Paul - Stay tuned for update #7. We have great news!
Anthony Cerra
Chicago, IL
I'm an engineer and entrepreneur from Chicago. I love to make things, solve problems, and play blues guitar. Say hi on Twitter @anthonycerra, @iamrustom. We'd love to meet you.
I sent in my response, but no Flow. Is it just because I am in Canada?
Hey Tareker and Brighton Pete, can you guys private message me directly? It'll make it much easier for me to follow up with you. Thanks!
It's OK... I should have kept my fingers to myself, instead of typing that out. They just arrived this morning.
Thanks a bunch, eh!