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The Kickstarter Blog

Amazon Payments and US-only

We get a lot of questions on two related topics: why you need a US bank account and address to start a Kickstarter project, and why Kickstarter uses Amazon Payments to process credit cards instead of PayPal or someone else. Both are meaty subjects, so let’s dig in.

As you know, every Kickstarter project has a funding goal and deadline, both of which are determined by the project creator. When that deadline is reached, one of two things happens:

  1. If the project has met or exceeded its funding goal, all backers’ credit cards are instantly charged and funds go directly to the project creator.
  2. If the project has not met its funding goal, all pledges are immediately canceled. And that’s it.

Amazon Payments is the only processor that currently supports these requirements, and currently Amazon Payments does not support non-US recipients — meaning that you need a US bank account and address to launch a project on Kickstarter. (You can pledge to projects from anywhere — it’s only project creation that’s limited.) Many of us have been using PayPal for so long we assume that it can support any process, but it can’t. (We’re keeping a close eye on PayPal’s new Adaptive Payments service which hopes to support these types of transactions for non-US residents.)

Allowing international project creators is our #1 feature request, and we hear it loud and clear. We promise we’re working on it.

Comments

    1. Fb_profile_picture.thumb
      Christine Soccio on June 23, 2011

      I live in the US and I have an Amazon account. I have been trying to verify my bank account with Amazon for days. One foul up after the other. Not a good service at all. I wish PayPal would work for you guys because Amazon is really awful. I hope someday soon it will get verified so I can start my project. I'm very frustrated right now.

    2. Williamk_200_200.thumb
      William K. on July 29, 2011

      Indeed, we need PayPal pronto!

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      Kai Brach & Jess Murray on August 4, 2011

      Any developments on allowing Paypal and people from outside the US to start projects?

    4. Missing_thumb
      Philip Peter on August 13

      I would also be very interested in any updates you might have. I would love to start a project on kickstarter, but as the situation is today, i will have to go with one of the other crowd funding pages...

    5. Felix3.thumb
      Felix O on September 8

      Guys, GOOGLE CHECKOUT supports this types of payments and they are more oranised and safe.

    6. Missing_thumb
      Andre Brown on September 16

      it seems amazon payments has launched in the UK earlier this year - does this mean it is possible to set up a UK based project now?

      https://payments.amazon.co.uk/business

    7. Masks portfolio ks lg.thumb
      Dawn DeDeaux on September 16

      I have done everything right at my end to get this account verified. On my Amazon account page there is nothing outstanding to do - but according to Kickstarter we're not verified - I am SO FRUSTRATED! I need to launch the project and I am not getting the help I need here from Kickstarter. Simply not responding, Kickstarter, really isn't a good option.

    8. Missing_thumb
      Ryan O'Hara on September 22

      I don't have a credit card and I don't live in the U.S. - a double! But I do have a PayPal account with $500. So PayPal must happen. Soon. :D

    9. Missing_thumb
      GSoda on November 26

      Wow...2 years and still nothing ? Paypal is an absolute must -it's kind of weird that it obviously doesn't seem to be on Kickstarters priority list.

    10. Allen - school_face0.thumb
      Allen Dunahoo on November 28

      PyPal please!

    11. Allen - school_face0.thumb
      Allen Dunahoo on November 28

      PayPal please!

    12. Missing_thumb
      John Kanakis on November 29

      Ofcourse this is not the true reason, Amazon and Ebay(Paypal) are relentless rivals, you can't really have both of them as an option.

    13. Missing_thumb
      Damon Choy on November 30

      This issue frustrates me SO MUCH.

    14. Ted mcdonnell (2).thumb
      Ted McDonnell on December 26

      useless and stupid

    15. Fb_profile_picture.thumb
      Benoit Fries on January 13

      More than 2 years have passed, still no solution ?

    16. Missing_thumb
      Nikolas Willing on January 14

      The thought that Kickstarter is actually "working on it" is naive and absurd.

      Easy solution: Keep Amazon Payments, add in a second option:
      Step 1: Design a widget for Kickstarter to authorize a credit card for the backing amount. If project succeeds, card is charged. If project fails, authorization is cancelled. This is not a huge thing to do, as there are a plethora of options similar to this out there already, never mind the option of getting one of their own programmers to do it.

      Step 2: Kickstarter would collect the funds and make a payment via PayPal to the registered user for the amount collected, minus their fee. This involves some further accounting and creating a PayPal account.

      While both of these cost some extra $$, Kickstarter can easily cover the cost by increasing their commission on successful projects. After all, we're talking THE REST OF THE WORLD here. Kickstarter is by far the biggest and best of these kinds of sites and to think that another 6.5 BILLION people wouldn't increase it's profit margin is just silly.

      In my humble opinion, the idea that Kickstarter is actually "working on it" is naive. No company can spend 2 years (the time I've been following...) and still not have a solution. In addition, the above explanation is terrible. All it tells me is that they are watching PayPal. No analysis of other options (Google Checkout), no explanation of higher costs, no indication of whether Amazon Payments and PayPal are even mutually exclusive or not. This is not indicative of honesty.

    17. Missing_thumb
      Olja Subotic on January 19

      I have a project that I would love to post on Kickstarter but can't becuse I am a Canadian citizen. Is there a way to encourage Amazon to open it up to non-U.S. citizens/residents?

    18. Missing_thumb
      franciszka on January 21

      yes, paypal please!!!!!!!!!

    19. 89770060.thumb
      Carson Leh on January 27

      Seriously??? Amazon Payments Is BULLSHIT. YOU NEED PAYPAL. For the amount of money raised from projects by kickstarter and amazon. I'm about to just make it myself. If I have to shell out 500 bucks for crappy slow service I'll just do it on my own and cut you(Kickstarter) out.

    20. Missing_thumb
      David Cole 4 days ago

      Hi guys,

      2 years working on a solution for non-us residents... Whatcha been doing all that time? And you do realise that amazon payments are available in the uk? (and probably loads of other countries as well).

      Please could you provide an update for all of us international folks so we know where you're at with this? I know it's probably a lot less simple than many of the other people commenting here suggest, but it's understandable that they're a bit miffed when you're being so opaque and uncommunicative on the matter. I'm sure a quick blog post update would go a long way - after all, isn't that what you keep telling us?

      I suspect you've got you hands full with the organisation as it is. It's - quite justifiably - been a humungously massive success that must be a monster to manage, but I sincerely hope you'll go the extra mile and open it up to non-us countries very soon, formulating a creative solution for whatever issues are still preventing it. I genuinely believe the world will be a better place for it and you'll get the chance to make some serious wonga at the same time.

      A little, teeny ickle wee blog post update? Please? Is that too much to ask?

      Thanks for reading,
      David.

    21. 60th bdaysmall.thumb
      Rosie Shores 3 days ago

      I have had an account with Amazon since 2001 or 2002 and now when I tried to get verified for my launch, it said, some part of Amazon Pay "has been disabled" Not by me! Now I wait for them to email me so I can launch! argh I figured it would be PayPal on here, but didn't know all the particulars.

    22. 80035366-045.thumb
      Chris Wang about 13 hours ago

      dump Amazon plus one